AI answering service for electricians

The electrical calls
you can't stop to take

You're at a panel with a meter in one hand and the phone is ringing in the van. KeepRing answers on your line, asks the questions you wrote, and books the job into a slot that is actually open.

An electrician's gloved hands holding a pair of multimeter probes against the terminals of an open control panel, wired in red, yellow and blue.

Both hands busy · the phone still rings

24/7 on your forwarded line
Your number stays yours
Your questions, your greeting
~20 min to set up

On the call

An electrical call is mostly the same six questions.

What stopped working, what else went out with it, whether a breaker has tripped, is it a house or a rental, what's the address, when can we come. KeepRing asks the ones you wrote, in the order you wrote them, on every call — the 6 PM one and the 3 AM one alike. A tripping breaker, a panel upgrade, an EV charger, a whole-home generator: the services are yours, and so are the prices.

On the call2:31
  • Trips instantly, or after a while?About ten minutes in
  • Any heat or smell at the panel?No smell, panel is cool
  • What is on that circuit?Garage freezer and a compressor

Booked Thursday 1–3 PM · Panel diagnostic $145, your rate

01

It answers on your line

You forward the number that's on the van. The assistant picks up there, opens with your greeting, and introduces itself as your shop's scheduling assistant.

02

It asks your questions

The intake is built per shop — your services, your wording, the things you want said and the things you want refused. Not a generic script with your name pasted on.

03

It knows where and when you work

Your service area, your travel radius, your excluded ZIP codes and your opening hours, including the ones that run past midnight. A caller outside your coverage is told your rule rather than quietly turned away.

04

It books, or it writes it down

A real open slot gets claimed on the spot. When booking isn't right, you get a structured message instead of "call this guy back".

Money

It quotes your prices.
Nothing you haven't priced.

Every service you offer is set up one of four ways, and the assistant reads from that and nothing else. An outlet swap you priced at a flat rate gets quoted flat. Fault finding you bill by the hour gets quoted by the hour. A panel upgrade you left unpriced gets booked without a number attached, because inventing one is how a callback turns into an argument.

  • Fixed price — a flat number for the job, quoted as a flat number.
  • Hourly — the rate you charge, said out loud as a rate and not a total.
  • Base plus hourly — a starting figure and a rate, quoted together.
  • Unpriced — booked, with the pricing conversation left to you.
The inside of an open electrical panel: two rows of circuit breakers with red, blue and yellow wires landed on the terminals.

Priced from your list, not a guess

After the call

You find out at the next stop, not the next morning.

A text with the whole intake

The job, the address, the callback number and the time that was booked, sent to you as a message — not a notification badge you find on Monday.

The recording and the transcript

Every call is recorded and transcribed and kept. When a customer says they were quoted something else, the call is there to check.

The job on your board

Bookings, messages, callers and calls land in your KeepRing dashboard, and the booking is yours to move, reprice or cancel like any other.

The alternative

An electrical call that hits voicemail rarely calls back.

Voicemail

Rings out, then a beep

  • Four to six rings while someone stands in a dark kitchen
  • After hours, the caller waits until tomorrow — or doesn't
  • A name and a number, if you're lucky, and no address
  • No job type, no idea what's dead, nothing about the panel
  • Somebody retypes it into the system, or nobody does

KeepRing

Answered, asked, booked

  • Picked up on your line at any hour, in your greeting
  • Your intake questions, asked the same way every time
  • Checked against your service area and your opening hours
  • Quoted from your own price list where you set one
  • Booked into a real slot, texted to you, recorded and transcribed

Setup

Three things, one afternoon.

Step 1

Tell it about the shop

Services and prices, opening hours, the areas you cover and the ones you don't, your greeting, and anything the assistant should never say.

Step 2

Forward your line

Keep the number. Forward everything, or only what you miss. Turn forwarding off and calls come straight back to you.

Step 3

Read the calls back

Every call is in the dashboard with its recording. Anything worded wrong is a change to your setup, and the next caller hears the fix.

Questions

What electricians ask first

Does KeepRing need me to change my phone number?

No. The number on your van stays the number on your van. You forward your existing line to KeepRing and it answers there. Turn forwarding off any time and calls go straight back to you.

Will KeepRing quote a price for electrical work?

Only what you have priced. You set each service up as a fixed price, an hourly rate, or a base price plus an hourly rate, and the assistant quotes from that. A service you have not priced gets booked with no number attached to it.

What does KeepRing do when the caller is outside my service area?

You define coverage as named areas, a travel radius in miles, or excluded ZIP codes, and the assistant says that coverage rule out loud to a caller who falls outside it. It does not hang up on them and it does not refuse the job — the caller is told where you work and the request still reaches you, so the decision to drive out stays yours.

Does KeepRing decide whether a call is an emergency?

No. It answers every call the same way, and it does not judge how urgent a job is or give the caller advice about it. It asks the questions you wrote, then books or takes a message. A caller who wants a person is warm-transferred to the number you nominate.

Can KeepRing double-book two jobs into the same slot?

No. Availability is checked before a time is offered, and the slot is claimed atomically as the booking is written, so two callers on two lines can't take the same window.

How long does KeepRing take to set up?

About twenty minutes of questions — your services and prices, your hours, your service area, your greeting, and the things you want the assistant to say and refuse to say — then you forward your line.

Your website

The same shop, with a site to match.

KeepRing builds electrical shops a website of their own — the same services, hours and service area the assistant already answers with. Two of them are below, and you can click through either one.

A one-person shop

Written the way a sole owner-operator talks — first person, no invented crew, no dispatch desk. Nine pages: every service priced from and explained, the areas one van covers, the reviews, and the questions people actually ring to ask.

Walk through the solo site (opens in a new tab)

They are samples. Both businesses are invented, so are the reviews, and neither number is a real line. The photographs stand in for your own job photos. Each one is a site of its own rather than one site with a switch, because that is what the difference between a one-person shop and a company actually looks like.

Also for

The other two trades that live on the phone

A plumbing riser in a boiler room: pipes, red gate valves, pressure gauges and a circulating pump on an ochre wall.

Plumbing

Water coming out of something it shouldn't, at an hour nobody wants to drive — with the fixture, the address and the callback number written down before anyone sets off.

Answering service for plumbers

A residential outdoor condenser unit sitting on a stone ledge against the dark brick wall of a house, its refrigerant lines running up beside it.

HVAC

Callers with no heat, no cool, or a unit making a noise they can't describe — and the make, model and age you need written down before anyone drives out.

Answering service for HVAC

Hear it take an electrical call.

Book a demo and we'll set the assistant up with your services, your hours and your area, then you call it and describe a job the way your customers do.