Every call routed in a second
Emergencies to the on-call phone, quotes to text, out-of-area to a referral.
- Emergency
- Booked
- Filtered
AI answering service for the trades
Your phone stops
being the bottleneck
Built for plumbing, HVAC and electrical shops. KeepRing picks up on the first ring, qualifies the job, quotes the trip fee, and books it straight into your schedule. Nights, weekends, and while you're under a sink.
- KeepRingVillareal Plumbing, this is the scheduling desk — what’s going on at the house?
- CallerThere’s water coming out from under the kitchen sink.
- KeepRingIs it still running? There’s a shut-off under the cabinet — turn it clockwise as far as it goes.
- CallerOkay — that stopped it.
- KeepRingGood. I can get someone to you between 9 and 11 tomorrow, and I’ll text you to confirm.
BookedTue 9–11 AM · on the board before you woke up
Live in 20 minutes
Answers on your line
Keeps your number
No contract
- 24/7
- Nights, weekends and holidays
- 3
- Trades, each with its own intake — plumbing, HVAC and electrical
- Every call
- Recorded, transcribed and kept
- Your rules
- Your questions, your greeting, and only the prices you set
Platform
It doesn't just take a message.
It commits to a window.
Sounds like your shop
You pick the voice, the greeting, and how it handles price questions. Callers hear a dispatcher, not a menu.
“Villareal Plumbing, this is the scheduling desk — what’s going on at the house?”
Wired into your software
Jobs, notes, and recordings land where your office already works.
- ServiceTitan
- Housecall Pro
- Jobber
- Google Calendar
+ Zapier
Trades
Built for the trades that live on the phone
— and lose money every time it rings out.
The questions a good dispatcher asks, the emergencies that jump the queue, the jobs worth a truck roll and the ones worth a callback.
HVAC
No heat at 11 PM
is not a message
No heat below freezing or an infant on site jumps the queue and rings your on-call tech. Everything else lands on tomorrow’s board with the make, model, and age already captured.
- Your questions
- Make, model, age
- Your prices
- A real open slot
Plumbing
Water on the floor
can’t wait for a callback
KeepRing walks the caller to the shut-off valve, then decides between a truck roll tonight and a morning window. Photos come in by text before your tech leaves the shop.
- Your questions
- Your service area
- Your prices
- A real open slot
Electrical
Sorting a nuisance trip
from a burning smell
Instant trip or slow, heat or smell at the panel — the questions that separate a dead outlet from a hazard. Hazards ring your phone; quotes get booked with the load details written down.
- Your questions
- Your hours
- Your prices
- A real open slot
How it works
Forward the line. Keep the number.
Your numberForwarded
KeepRing
On-call phone Emergency
Your calendar Booked
Text summary Every call
Step 1
Forward your line
Keep the number on your trucks. Forward all calls, or only the ones you miss after three rings.
Step 2
Tell it your rules
Service area, trip fee, hours, who's on call, what counts as an emergency. Ten minutes of questions.
Step 3
Watch the board fill
Every call recorded and transcribed. Flag anything it got wrong and the script updates.
Tue 12a — 8a · 4 trucks
One night on the line.
While you were sleeping.
Pulled from a real shop's log. Emergencies go to the on-call phone, everything else is on the board by 8 AM.
01:12aBurst pipe across town — routed to the on-call line, Marco acceptedEmergency
06:48aWater heater quote request — texted the caller a photo requestSMS
07:30aOut-of-area call, next county over — referred, no truck wastedFiltered
08:02aSix overnight jobs on the board before the first coffeeBrief
Every call recorded. Every booking yours to move.Get a demo
Every call
What it does on every call
Answers 24/7
Nights, weekends, holidays, and while you're under a house. First ring, every time.
Books the job
Real slots from your calendar, with your travel time and your capacity respected.
Takes a usable message
Not “needs help.” The specifics your trade needs, in the same shape every time.
Checks the service area
Knows your zones. Out-of-area callers get told honestly instead of booked and cancelled.
Knows your hours
Says when you actually open, and prices after-hours the way you price it.
Prioritizes emergencies
Your rules for what jumps the queue — active water, no heat, lockout, vulnerable occupant.
Texts you the summary
The full intake on your phone within a couple of minutes of the call ending.
Keeps the recording
Every call transcribed and searchable, so a disputed quote takes one lookup.
Shops
4,100 shops answer with KeepRing
One-truck operations to twelve-truck fleets, across HVAC, plumbing, and electrical.
- Villareal PlumbingPlumbing
- Whitlock Heating & AirHVAC
- Brannon ElectricElectrical
- Dunlap & SonsPlumbing
- Northgate MechanicalHVAC
- Sable Creek ElectricElectrical
- Ruiz Drain ServicePlumbing
- Ellis Comfort Co.HVAC
- Halloran PowerElectrical
We were losing four or five calls a day just being on a roof. First month on KeepRing we booked 62 jobs that used to go to voicemail.
The part I didn't expect is the filtering. It turns away out-of-area calls and tire-kickers, so my dispatcher only sees work worth scheduling.
Compare
A missed call is a job someone else got.
Without KeepRing
The call goes to voicemail
- Rings four to six times, then a beep
- After hours the caller waits until tomorrow
- You get a name and a number, if that
- No address, no job type, no urgency
- Someone retypes it into the CRM, or nobody does
- Half of them call the next shop on the list
With KeepRing
The call becomes a booked job
- Answered on the first ring, day or night
- Full trade intake — job type, address, urgency
- Trip fee quoted from your own price list
- Emergencies ring your on-call phone directly
- The job lands in your CRM with the recording attached
- You wake up to a board that is already full
Questions
Questions owners ask
Anything else, call us on (510) 634-1589. A person picks up — we practice what we sell.
Will callers know KeepRing is AI?
KeepRing introduces itself as the shop's scheduling assistant. Most callers keep going because they get a real answer and a real time slot. Ask for a human and KeepRing warm-transfers to whoever is on call.
Is KeepRing a live answering service or an AI?
AI, not a call center. The assistant answers your forwarded line itself, around the clock, with the greeting, questions and prices you set. A caller who asks for a person is warm-transferred to the number you nominate.
What does KeepRing do on a true emergency?
You define the triggers per trade — no heat below freezing, gas smell, active water, lockout with a child inside. Those bypass the queue and ring your on-call phone until someone picks up.
Can KeepRing quote prices?
Two kinds of price: hourly and fixed. You set which one applies, and the rate, per service — so KeepRing quotes exactly what you have priced, and nothing you haven't.
Does KeepRing need me to change my phone number?
No. You forward your existing line, and KeepRing answers on it. Turn forwarding off any time and calls go straight back to you.
How long does KeepRing take to set up?
About twenty minutes. You answer questions about your service area, hours, trip fee, and on-call rotation, then forward your line. Most shops are taking live calls the same afternoon.
What if KeepRing gets something wrong?
Your KeepRing AI is fully customizable: every question, every answer, and the special situations that need their own handling. You can also flag a call in the KeepRing dashboard, tell us what should have happened, and the script is updated before the next call comes in.
Hear it yourself
before you buy it.
Book a demo and we'll stand the assistant up with your services, your hours and your area. Then you call it, describe a job the way your customers do, and hear exactly what your callers would hear.